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Pharmacy Management: Essentials for All Practice Settings, 2e
| II. Managing Operations > |
Chapter 7. Ensuring Quality in Pharmacy Operations
Sections: Learning Objectives, Scenario, Chapter Questions, What Is Quality?, How Is Quality Measured?, What Can Pharmacy Learn from Other Industries?, Methods for Ensuring Quality in Pharmacy Practice, A CQI Improvement Model, Accreditation/Compliance with Quality Standards Promogulated by Agencies or Associations, Ensuring Quality: Practical Suggestions for the Pharmacist, Revisiting the Scenario, Conclusion, Questions for Further Discussion, Acknowledgment, References, Appendix 7A. CQI Cycle Checklist, Appendix 7B. CQI Planning Worksheets for a Research Project, About the Author.
Topics Discussed: cost, access, and quality of health care; quality assurance, health care; quality control; quality improvement; quality of care.
Excerpt:
"After completing this chapter, students should be able to..."
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